Shipping policy

Last updated: October 27, 2026

Thank you for shopping with Kits for Pets. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Shipping times vary by product and are shown at checkout.

You will receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Shipping times vary by product and are shown at checkout. Available shipping methods are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Order Tracking

Once your order ships, we will email you a confirmation with a tracking number and link, if applicable.

Shipping destinations

We currently ship to United States. International orders may be subject to customs duties, import taxes, fees, and customs delays.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct your address.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships.

Questions?

Contact our team using the contact details in our contact information policy.

Shipping is free on all orders shipped within the United States.

Return shipping is paid by the customer, except when an item arrives damaged or incorrect, in which case we cover it.